Faq’s – Skye Cred

Frequently Asked Questions

Find answers to all your queries about our service.

How can I avoid incurring the monthly service fees on a current or savings account?

If you maintain minimum or average balance requirements and don’t exceed account transaction limits, it is possible to avoid paying certain fees on some of our business checking and savings accounts. Please see individual product pages for more information.
How do I change the name of my business in my business current or savings account?

In order to change a name on your account, you need to complete a new signature card.
When will I receive my account statement?

At our bank, we strive to keep our customers informed about their account activity and balances. We provide account statements at the end of each month, which summarize your transactions, fees, and interest earned or charged. If you have signed up for electronic statements, you will receive an email notification when your statement is available for viewing online.
How do I reactivate my inactive account?

Go to Account Summary, and select the option to reactivate your account that is displayed next to the inactive account.

How do I make a change of address?

To make a change of address and order new checks you may log into a secured Online session and submit a request.
How safe/secure is our net banking a/c?

At our bank, we take the security of our customers' online banking very seriously. Our net banking platform is built with multiple layers of security to protect against unauthorized access, fraud, and other online threats.
How do I send or receive a wire?

Send domestic and international wires to personal or business accounts quickly and securely with Online Wires.